PITBOSS Posted May 7, 2014 Share Posted May 7, 2014 did anybody else get that email? anybody know what that's all about? Link to comment Share on other sites More sharing options...
SoulMonster Posted May 7, 2014 Share Posted May 7, 2014 I got it and I have changed my passwords. Link to comment Share on other sites More sharing options...
kanudo19 Posted May 7, 2014 Share Posted May 7, 2014 wat ? Link to comment Share on other sites More sharing options...
username Posted May 7, 2014 Share Posted May 7, 2014 What's a "groundcntrl" and who got what email? Link to comment Share on other sites More sharing options...
RussTCB Posted May 7, 2014 Share Posted May 7, 2014 did anybody else get that email? anybody know what that's all about?Locking this for now, feel free to PM me the details and we can reopen it for discussion. Link to comment Share on other sites More sharing options...
Powerage5 Posted May 7, 2014 Share Posted May 7, 2014 did anybody else get that email? anybody know what that's all about?Locking this for now, feel free to PM me the details and we can reopen it for discussion.I got the email, so I've reopened this. I'll post it in a minute.Important Information About Your User Accountground(ctrl) operates social networking community websites focused on musicians. We take very seriously the privacy and confidentiality of the information provided to us by our community members. Recently, an unauthorized person gained access to part of our computer network that supports the websites we operate. Upon learning of the access, we worked to block any further unauthorized access and engaged a leading forensic investigation firm to determine what occurred and assist us in implementing enhanced security measures. Based on the investigation, we believe the unauthorized person may have been able to acquire a copy of the e-mail address, and password for accounts used by individuals to log-in to the websites we operate. Although we do not store passwords in plain text, we believe the unauthorized person has the ability to convert them to plain text.Your credit card information was never stored with ground(ctrl) and was not at risk.We wanted to let you know about this incident as soon as we could and we are cooperating with federal authorities in their ongoing investigation of this matter. We recommend that you change the password you use for this account. To do so, simply go to this page on our site:http://groundctrl.com/auth/reset. Also, if you use the same user e-mail address and password for any other account, we recommend that you change your password there as well. We regret any inconvenience this may have caused. To prevent this from happening again, we are working with the forensic firm to implement additional security measures. If you have any questions, or you need further assistance, please call;ground(ctrl) Customer Support+1 877-GND CTRL (+1 877-463-2875)International Call In Numbers AvailableExtended Hours;Mon. May 5 - Fri May 9 between the hours of 7:00AM - 9:00PM PST(We will return to normal hours Mon May 12, 7:00AM - 6:00PM PST)You may also send an email to us at security@groundctrl.com. You may view FAQs and Additional Helpful Information at groundctrl.com/security_faq.Sincerely,Eddie MeehanCEO, ground(ctrl) Link to comment Share on other sites More sharing options...
DangerousCurves Posted May 7, 2014 Share Posted May 7, 2014 I got it too. Link to comment Share on other sites More sharing options...
saber_ Posted May 7, 2014 Share Posted May 7, 2014 What's a "groundcntrl" and who got what email? 1 Link to comment Share on other sites More sharing options...
Nick85 Posted May 7, 2014 Share Posted May 7, 2014 Hacked?! Why, was an album announced and/or a tour cancelled? 1 Link to comment Share on other sites More sharing options...
gunsguy Posted May 7, 2014 Share Posted May 7, 2014 Hacked?! Why, was an album announced and/or a tour cancelled? They operate many things for many bands. GNR just happens to be one of them. With all the money they make you would think they would secure it better Link to comment Share on other sites More sharing options...
Powerage5 Posted May 7, 2014 Share Posted May 7, 2014 Hacked?! Why, was an album announced and/or a tour cancelled? They operate many things for many bands. GNR just happens to be one of them. With all the money they make you would think they would secure it betterCould've been the Heartbleed virus? Much more secure sites got nailed in that. Link to comment Share on other sites More sharing options...
GUNNER PT Posted May 7, 2014 Share Posted May 7, 2014 I got it.Which password should I change? I don't even know wtf is groundcontrol .... Link to comment Share on other sites More sharing options...
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