Popular Post highvoltage Posted March 23, 2014 Popular Post Share Posted March 23, 2014 Hi everyone,It's no secret that the staff have long indicated a preference for handling member issues over PM's. There are a lot of advantages to this from our point of view:- Better chance of the issue being resolved or an agreement being reached- Less pointless drama / attention-seeking playing out in public- Opportunity for a frank, open discussion without derailing a threadWith time though, we've noticed there are some disadvantages:- People sometimes think we have something to hide- People sometimes misrepresent how they were treated or what transpired in a PM- Nobody sees what work the mods actually doThis is also a problem when a member is banned. We might have sent someone a polite PM on many occasions, or they may have hit 5 warnings points... but since there is no easy place for people to find (or us to post) that explanation, we find that people fill in the gaps themselves and miss the full picture from our perspective.After thinking about this for some time, I thought of some things we could do to improve transparency in a practical sense. I felt that we should particularly focus on giving our Supporters appropriate insight into how we operate - some way of repaying the faith, so to speak. Here's what I brought to the team, who unanimously voted to support the changes.Supporters will now be able to see a public view of the 10 most recent moderator actions. You can access it from the top nav bar: Clicking will show a list like the image below. Any "deleted moderator or task initiated" entries are posts being archived. Also note that if a member deletes their own post, that will also be shown too (eg, Silent Jay):Additionally, we'll be creating a "banned member" thread to be pinned and locked in Support. We'll use the thread to record the details of members that get banned, as well as any relevant history in explaining our reasons for doing so. I'll give more details in the thread itself when it's posted shortly and add a link to it here. The mod who performs the ban will make the post.Hopefully this makes it easier for supporters/members to know who it is they should contact if they want further information about what was deleted or why someone was banned.Thanks everyone, and I hope these changes are generally well received. I am sure a few people will seek to spin this into something it isn't, but the truth is that we have nothing to hide and we owe it to the people that trust us to show that. 8 Link to comment Share on other sites More sharing options...
ZoSoRose Posted March 23, 2014 Share Posted March 23, 2014 Great idea! Link to comment Share on other sites More sharing options...
bacardimayne Posted March 23, 2014 Share Posted March 23, 2014 <3 Link to comment Share on other sites More sharing options...
Popular Post magisme Posted March 23, 2014 Popular Post Share Posted March 23, 2014 So, basically, we're gonna have a page where we can see what Russ is up to. Looks great. Nice work. 6 Link to comment Share on other sites More sharing options...
bacardimayne Posted March 23, 2014 Share Posted March 23, 2014 (edited) Additionally, we'll be creating a "banned member" thread to be pinned and locked in Support. We'll use the thread to record the details of members that get banned, as well as any relevant history in explaining our reasons for doing so. I'll give more details in the thread itself when it's posted shortly and add a link to it here. The mod who performs the ban will make the post. Missed this. Love it. Hope you don't bother posting adspam accounts and stuff like that in it though. Edited March 23, 2014 by bacardimayne Link to comment Share on other sites More sharing options...
highvoltage Posted March 23, 2014 Author Share Posted March 23, 2014 Additionally, we'll be creating a "banned member" thread to be pinned and locked in Support. We'll use the thread to record the details of members that get banned, as well as any relevant history in explaining our reasons for doing so. I'll give more details in the thread itself when it's posted shortly and add a link to it here. The mod who performs the ban will make the post.Missed this. Love it. Hope you don't bother posting adspam accounts and stuff like that in it though.No, we won't include crap like that. "Notable" members, and not people with less than 10 posts that just registered to spam the place.Also not going to go any further back than a couple of weeks at most. Link to comment Share on other sites More sharing options...
bacardimayne Posted March 23, 2014 Share Posted March 23, 2014 Also not going to go any further back than a couple of weeks at most. Meaning? The information for a ban will only be up for two weeks? Link to comment Share on other sites More sharing options...
highvoltage Posted March 23, 2014 Author Share Posted March 23, 2014 Also not going to go any further back than a couple of weeks at most.Meaning? The information for a ban will only be up for two weeks?No, I mean in terms of putting people in there that we banned 6 months ago. Anything we post in there will stay there. Link to comment Share on other sites More sharing options...
bacardimayne Posted March 23, 2014 Share Posted March 23, 2014 (edited) Also not going to go any further back than a couple of weeks at most. Meaning? The information for a ban will only be up for two weeks?No, I mean in terms of putting people in there that we banned 6 months ago. Anything we post in there will stay there. Oh. I didn't expect you guys to do that at all. Thought it'd be all going forward. I hope Volcano is the initial inductee into the BMHOF. Edited March 23, 2014 by bacardimayne Link to comment Share on other sites More sharing options...
Powerage5 Posted March 23, 2014 Share Posted March 23, 2014 Also not going to go any further back than a couple of weeks at most.Meaning? The information for a ban will only be up for two weeks?No, I mean in terms of putting people in there that we banned 6 months ago. Anything we post in there will stay there.Oh. I didn't expect you guys to do that at all. Thought it'd be all going forward. I hope Volcano is the initial inductee into the BMHOF.You could be the inaugural inductee if you work hard enough at it 1 Link to comment Share on other sites More sharing options...
bacardimayne Posted March 23, 2014 Share Posted March 23, 2014 Can I be inducted by BBA? Link to comment Share on other sites More sharing options...
DieselDaisy Posted March 23, 2014 Share Posted March 23, 2014 This is going into David Brent areas; I mean, 'transparency'? Link to comment Share on other sites More sharing options...
highvoltage Posted March 23, 2014 Author Share Posted March 23, 2014 This is going into David Brent areas; I mean, 'transparency'?People occasionally express concern about how we moderate. This gives them more information about who's done what if they're wondering about missing posts or whatever else.Call it lame if you want, but some people value that. 1 Link to comment Share on other sites More sharing options...
Amir Posted March 23, 2014 Share Posted March 23, 2014 I wish GNR was this transparent. Link to comment Share on other sites More sharing options...
gunsguy Posted March 23, 2014 Share Posted March 23, 2014 Great work HV and the team, I think this is long overdue as some of the biggest complaints were the reasons you already mentioned.Kudos! Link to comment Share on other sites More sharing options...
Thin White Duke Posted March 23, 2014 Share Posted March 23, 2014 I think these are great ideas, I just hope it doesn't end up adding more mess instead of clarifying things. Link to comment Share on other sites More sharing options...
Tater Totts Posted March 23, 2014 Share Posted March 23, 2014 Love how the mod log shows that Black_Sabbath doesn't actually do anything around here 2 Link to comment Share on other sites More sharing options...
Popular Post magisme Posted March 23, 2014 Popular Post Share Posted March 23, 2014 Will there be a covert mod log? 5 Link to comment Share on other sites More sharing options...
Forsaken Posted March 23, 2014 Share Posted March 23, 2014 This has been in the works for a long time, hopefully now it will indeed clear up some of the transparency issues on which threads/posts were merged, locked, and hidden for you guys. 1 Link to comment Share on other sites More sharing options...
Dazey Posted March 23, 2014 Share Posted March 23, 2014 (edited) And there was me thinking that the new option at the top of the screen was all about Black Sabbath's bathroom habits. Edited March 23, 2014 by Dazey Link to comment Share on other sites More sharing options...
Amir Posted March 23, 2014 Share Posted March 23, 2014 And there was me thinking that the new option at the top of the screen was all about Black Sabbath's bathroom habits. rateMyGNRpoo.com 1 Link to comment Share on other sites More sharing options...
Nosaj Thing Posted March 23, 2014 Share Posted March 23, 2014 Now people will get green because they can see what the mods are doing.Great idea. Link to comment Share on other sites More sharing options...
Forsaken Posted March 23, 2014 Share Posted March 23, 2014 Now people will get green because they can see what the mods are doing.Great idea. Link to comment Share on other sites More sharing options...
ColdHeartBreaker Posted March 24, 2014 Share Posted March 24, 2014 I'm more tempted than ever before to support!!!I do think this will lead to more Disagreements with mods and users commenting on mod decisions. Kinda like me.Edit: covert mod Link to comment Share on other sites More sharing options...
Black Sabbath Posted March 24, 2014 Share Posted March 24, 2014 Love how the mod log shows that Black_Sabbath doesn't actually do anything around here I've reached the status where I don't have to man. I'm here for good! Link to comment Share on other sites More sharing options...
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