circusboy666 Posted July 27, 2020 Share Posted July 27, 2020 (edited) They just responded basically telling me to go f myself...promoter not offering refunds Edited July 27, 2020 by circusboy666 1 Quote Link to comment Share on other sites More sharing options...
Stryker Posted July 27, 2020 Share Posted July 27, 2020 2 minutes ago, circusboy666 said: They just responded basically telling me to go f myself...promoter not offering refunds Time to initiate that chargeback! Quote Link to comment Share on other sites More sharing options...
circusboy666 Posted July 27, 2020 Share Posted July 27, 2020 Yup Quote Link to comment Share on other sites More sharing options...
circusboy666 Posted July 27, 2020 Share Posted July 27, 2020 Haha now they are asking for a screen shot like I’m lying!!! Everyone flood TM support with messages to fuck with them. Quote Link to comment Share on other sites More sharing options...
dontdamnmeuyi2015 Posted July 27, 2020 Share Posted July 27, 2020 I only have one re-scheduled concert and that's the Crue show. They picked dates for next year. Waiting on Kiss and so far GNR hasn't picked any dates for next year. I would be shocked it any big venue concerts happen next year. Quote Link to comment Share on other sites More sharing options...
Rob1768 Posted July 27, 2020 Share Posted July 27, 2020 (edited) I've been flooding them this past week - they actually email me back asking to complete a satisfaction survey which I roast them on - I don't think that they care much at this point. Are you getting replies via online chat because i get the same bullshit reply again & again. Edit - I did start a claim with the CC company last week. Edited July 27, 2020 by Rob1768 Quote Link to comment Share on other sites More sharing options...
Gavin82 Posted July 27, 2020 Share Posted July 27, 2020 I am honest too God so glad I'm in UK & got tixs for a UK show was easy too get refunds for the UK shows They did say 27th & time is ticking on now nx will we get back too you some time in early 2021 lols Quote Link to comment Share on other sites More sharing options...
circusboy666 Posted July 27, 2020 Share Posted July 27, 2020 (edited) Just said communication coming out later today and my refund request will be processed in 3-5 days Edited July 27, 2020 by circusboy666 Quote Link to comment Share on other sites More sharing options...
Rob1768 Posted July 27, 2020 Share Posted July 27, 2020 (edited) Quietly optimistic.... thanks for reply. Edit - online chat has now disconnected twice. They gotta be getting blasted. Edited July 27, 2020 by Rob1768 1 Quote Link to comment Share on other sites More sharing options...
Gavin82 Posted July 27, 2020 Share Posted July 27, 2020 The S.A dates will defo get cancelled they are above USA in death rate & Mexico alone is about too over take the UK in death rates I'm 99% they ain't happening any time soon 1 Quote Link to comment Share on other sites More sharing options...
BadApples87 Posted July 27, 2020 Author Share Posted July 27, 2020 So, today is 7/27 and of course no email from ticketbastard or Live Nation. 1 1 Quote Link to comment Share on other sites More sharing options...
Original Posted July 27, 2020 Share Posted July 27, 2020 Fuckers keep moving goal posts. Now daddy is pissed. - Hi William, Thanks for reaching out to us about your event. We're sorry your event was postponed. Your tickets will still be good – see you there! The event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. Please note that your event organizer is not allowing refunds at this time. Given the unprecedented circumstances, event organizers are constantly assessing the situation and making determinations regarding refunds. If your event is not currently enabled for refunds, you can always check your Ticketmaster Account later, as this status may change. Just go to your order to see if a refund link appears, which would indicate that your order is eligible for a refund. More Questions? Visit Help on Ticketmaster.com for more answers to FAQs. Sincerely, Laura I. Ticketmaster Fan Support Quote Link to comment Share on other sites More sharing options...
Rob1768 Posted July 27, 2020 Share Posted July 27, 2020 I was able to get thru online chat and was given the same bullshit answer. I replied with, " If 60 days have passed since a show was postponed and no rescheduled dates have been announced, the 30-day window for refunds will open at that time. You will be able to request a refund via your Ticketmaster account. Can you let me know what is happening as this is day 68." and was quickly disconnected - again. 1 Quote Link to comment Share on other sites More sharing options...
BadApples87 Posted July 27, 2020 Author Share Posted July 27, 2020 2 minutes ago, Original said: Fuckers keep moving goal posts. Now daddy is pissed. - Hi William, Thanks for reaching out to us about your event. We're sorry your event was postponed. Your tickets will still be good – see you there! The event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. Please note that your event organizer is not allowing refunds at this time. Given the unprecedented circumstances, event organizers are constantly assessing the situation and making determinations regarding refunds. If your event is not currently enabled for refunds, you can always check your Ticketmaster Account later, as this status may change. Just go to your order to see if a refund link appears, which would indicate that your order is eligible for a refund. More Questions? Visit Help on Ticketmaster.com for more answers to FAQs. Sincerely, Laura I. Ticketmaster Fan Support I already filed a chargeback for my credit card and I am waiting for response. TM cannot be counted on to do this right. Quote Link to comment Share on other sites More sharing options...
Original Posted July 27, 2020 Share Posted July 27, 2020 1 minute ago, BadApples87 said: I already filed a chargeback for my credit card and I am waiting for response. TM cannot be counted on to do this right. Great call. I’m gonna contact AMEX. Quote Link to comment Share on other sites More sharing options...
BadApples87 Posted July 27, 2020 Author Share Posted July 27, 2020 I just attempted to live chat with TM regarding my tix. This message popped up and they auto-ended my chat session. So how the hell does this jive with the email they sent a week ago saying new dates today, refunds available today?!?!?!?!? 2:54 PM Thanks for reaching out about your event. Your event has been postponed. The event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. Hang on to your tickets - we will email you as soon as the new date is announced. Please note that your event organizer is not allowing refunds at this time. Given the unprecedented circumstances, event organizers are constantly assessing the situation and making determinations regarding refunds; however, we suggest you continue to check your Ticketmaster Account, as this status may change. If a refund link appears, this would indicate that the event organizer has made your order eligible for a refund. If the status of your event changes, we will be sure to email you with the new information, as well as options made available, at that time. Please be aware that, currently, we do not have any further information regarding the status of your event. Thank you for reaching out.2:54 PM Chat Ended Quote Link to comment Share on other sites More sharing options...
Gavin82 Posted July 27, 2020 Share Posted July 27, 2020 WOW abs fucking shocking the whole world knows how bad USA is right now no fucking shows are happening there for a good while gutted for everyone with tixs in USA Quote Link to comment Share on other sites More sharing options...
allwaystired Posted July 27, 2020 Share Posted July 27, 2020 That really is a shocking response. Ticketmaster can fuck right off. Quote Link to comment Share on other sites More sharing options...
ZoSoRose Posted July 27, 2020 Share Posted July 27, 2020 It'd be great if Ticketmaster goes out of business It'd be great if Ticketmaster goes out of business 3 Quote Link to comment Share on other sites More sharing options...
circusboy666 Posted July 27, 2020 Share Posted July 27, 2020 Don’t go through TM app or website. Hit TM support through twitter dm. Only way to get a live person. App and website give automated response. go get em! Quote Link to comment Share on other sites More sharing options...
Coma16 Posted July 28, 2020 Share Posted July 28, 2020 Crickets in Canada... not surprised as Ticket Master cannot be trusted. Quote Link to comment Share on other sites More sharing options...
McCoyGNR Posted July 28, 2020 Share Posted July 28, 2020 Well in fairness, the emails from TM last week did not specify July 27 of what year, and at this pace could be 2021... I’ve been to 40+ shows and will see them frequently next time they tour, but today I simply want my refund. I am happy to repurchase a ticket closer to the next tour dates and even pay a premium if ticket availability is scarce. Refunding money for services not delivered should not be this difficult. Quote Link to comment Share on other sites More sharing options...
Bicem Posted July 28, 2020 Share Posted July 28, 2020 Can people report back if going to the credit card company provided any success? Agreed with above post, will repurchase closer in, not willing to have the money tied up for another year or more if there's any way around it. 1 Quote Link to comment Share on other sites More sharing options...
The Holographic Universe Posted July 28, 2020 Share Posted July 28, 2020 7 hours ago, dontdamnmeuyi2015 said: I only have one re-scheduled concert and that's the Crue show. They picked dates for next year. Waiting on Kiss and so far GNR hasn't picked any dates for next year. I would be shocked it any big venue concerts happen next year. I didn’t think there would be big concerts next year, but I received an email from Pearl Jam about a 2021 European tour. Quote Link to comment Share on other sites More sharing options...
Stay.Of.Execution Posted July 28, 2020 Share Posted July 28, 2020 2 hours ago, The Holographic Universe said: I didn’t think there would be big concerts next year, but I received an email from Pearl Jam about a 2021 European tour. Europe is more realistic than USA because you know.. person, woman, man, camera, tv. 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.