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FHS

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Posts posted by FHS

  1. But the problem doesn’t really seem to come from nightrain but Ticketmaster . Actually nightrain replied to my email quite quickly and nicely but I have no news from Ticketmaster . The thing is : when I  bought my concert ticket on Ticketmaster they asked me to choose between the 40 or the 80 dollars nightrain membership . I choose the 80 one because I quite like the hoodie and bottle. But after I paid ( full price : ticket + membership ) I only had an email with my ticket but absolutely nothing at all about my nightrain membership . I basically paid for it but that’s all . They didn’t write me back to send me a file with like you know , username, password etc nothing so I am unknown to the nightrain managers it’s like if I have no account no memberships but I fucking paid for it !! So it looks like nightrain can’t do anything , only Ticketmaster can help me by sending me that email with informations about the nightrain membership that I paid with my ticket but I have unfortunately no replies from them to my emails . So for sure I paid 80 dollars for my membership but it’s like I just paid that extra 80 to get the right to buy ticket but my membership is lost somewhere . According to nightrain Ticketmaster is supposed to send me an email with my nightrain membership . Fucking weird and I feel quite desperate .so what I wanted to know : does this already happened to some of you to buy on the Ticketmaster website a concert ticket ( + including a nightrain membership ) and in this case what happened to you ?!? Did you get a Ticketmaster email with a code to validate your nightrain membership ?!? I am so lost I need to know I need help . I get the feeling I paid 80 dollars for nothing !! It drives me crazy ! 

  2. Hello everybody here on My GNR Forum.
     
    I'm really worried today, because I still have no reply from Ticketmaster about my request, and I wanted to know if that already happened to some of you. I expected to get an e-mail from them about my Nightrain Premium Membership included in the bundle I bought 2 days ago ( 1 ticket for the Guns N' Roses show in Hawai + 80 dollars Nightrain Premium Membership ).
     
    Here is my story: 2 days ago, I bought on Ticketmaster a ticket to go and see Guns N' Roses in Hawai on December 8th ( a real dream come true as a french fan. I will fly from Paris right for this show, yeah ! ), and when I bought my show ticket, it included an 80 dollars nightrain premium membership.
     
    So, after I got the e-mail of confirmation from Ticketmaster that my ticket was confirmed, I expected to get an e-mail either from them or from the nightrain fan club, saying stuff like "congrats, you're now a member of nightrain fan-club. with your premium membership, you have gifts. Please select your size for your hoodie, then we'll send your gifts -hoodie, water bottle, passport, etc- in the next few days. Please let us know your adress", this kind of message.
    But I didn't get anything yet. Absolutely nothing. Neither from Ticketmaster or Nightrain.
     
    I tried to contact ticketmaster yesterday, but no reply from them yet.
    So, I'm very worried now and a bit upset.
     
    I just hope I didn't pay 80 dollars for nothing ( I also had the option to choose the 40 dollars membership, if I prefered, but I wanted the hoodie and water bottle, so, I choose the 80 dollars one ), because so far, it looks like my ticketmaster ticket is confirmed for sure, but not my membership.
     
    How does it work ?
    please  if anybody can help me, let me know as soon as possible, I'm worried about it. I hope everything is fine.

     

    IMPORTANT: To let you know, I contacted the Nightrain fan-club yesterday, and after several e-mails, here's what the manager told me in her 2 latest e-mails:
     
    "I am sincerely sorry, however, you are contacting Fan club support, not Ticketmaster, so I can not access the order number you have provided to me. If you purchased your membership with your tickets then you would have received an email with further instructions on how to redeem that membership. If you did not receive the email then you would need to contact Ticketmaster to have them resend it to you."
     
    and:
     
    “the redemption email would have come from Ticketmaster so that you can apply it to redeem a new membership account. For assistance you would have to visit Ticketmaster to locate their contact information to be able to speak with a customer service agent via phone or email in order to have them submit the proper request needed on their end.”
     
    Does any of you also already bought those ticketmaster bundles with tickets AND nightrain memberships ?? have you got an e-mail from ticketmaster from ticketmaster about ? I'm really confused... 
     
    please let me know ASAP.
    Thanks. Regards.
  3. Hi everybody.

    First of all, sorry for the "double" post, I created a new topic about my request, but I think I have more chances to be readen in that particular "hawai show" topic than the new one I created. So sorry, if anybody knows how to delete my other topic, please feel free to do it. I don't know how to do that. So, here was my original message:

    Hi. Huge french fan here. I decided for my birthday ( on December the 13th ) to go and travel from Paris to the Hawai show on December 8th. A fucking dream come true. But in order to get the best possible ticket, I would love to get a nightrain pré-sale code instead of waiting the official sale day on friday. PLEASE is there anybody out there who could have the kindness to give me a nightrain pré-sale code to get access to a really good ticket ( I'm afraid all the good tickets will be sold before friday ) ? That would be so so so appreciated. You can PM. THANKS SO MUCH IN ADVANCE everybody !! I can't believe I will fly from Paris to fn'g Hawai for a GNR show !!

    • Haha 1
  4. i really really hope so !!!!! Barcelona is THE main show i want to go on the upcoming tour, but i don't want one of their vip, platinum, whatever tickets, i just want a "regular" golden circle or pit ticket... i really hope they will put them on sale TODAY !!!!! fingers crossed that those pre-sales nightrain for Barcelona are not only those super expensive tickets, that would be not good at all...

  5. 1 hour ago, -Jaro- said:

    Did yoi try google chrome automstic translate

    it was a real huge pain in the ... but i finally found a way to order my russian ticket !! what a nightmare. the Google translator between russian and french is so ridiculous and full of crazy non-sense that i didn't help but i found another way to help translation and it worked !! YES !! now i only have to wait the pre-sale next week for the Barcelona show and i will get my 4 shows-tickets, berlin, Barcelona, moscow and oslo !! rock on, guys !!

  6. hi everybody.

    first of all, i'm brand new here, so, i'm not used to how this forum works exactly, so, first of all i wanted to apologize if i post something on a wrong section. I alreay wrote this message in the topic about the 2018 tour, but i'm not sure it was the right place to post to get my information, so, just in case, i start a brand new topic dedicated to my problem. i hope it's fine. sorry in advance if it's wrong. but PLEASE i really really really need your help, and you know, pre-sales are going fast, so... this is quite an emergency...

    many many thanks in advance.

    ok, here is my original message:

    i soooooooooooo much need your help !!! here it is:
    as a nightrain member, i have like all of you a nightrain pre-sale code to buy 4 tickets in advance for the tour. so, I did choose 4 shows: berlin ( done ), oslo ( done ), barcelona ( waiting for the beginning of the pre-sale next week. by the way, weird that this show is the only one unavailable yet ) and moscow. But for the guns n' roses moscow show, i have a huge problem, i don't speak moscow/russian language at all and i can't find an english version of the tickets website. nothing in english. all in russian, which is absolutely unpossible to understand.
    please can you help me ??? how can i order my ticket for the show on the russian website ?? i tried both options available ( kassir and yandex ) is there any english version somewhere that i missed ? please let me know because those pre-sales with fan club codes are only available for a very short amount of time and i really really want to go to the moscow show . thank you so very much everybody

  7. hi everybody

    i soooooooooooo much need your help !!! here it is:
    as a nightrain member, i have like all of you a nightrain pre-sale code to buy 4 tickets in advance for the tour. so, I did choose 4 shows: berlin ( done ), oslo ( done ), barcelona ( waiting for the beginning of the pre-sale next week. by the way, weird that this show is the only one unavailable yet ) and moscow. But for the guns n' roses moscow show, i have a huge problem, i don't speak moscow/russian language at all and i can't find an english version of the tickets website. nothing in english. all in russian, which is absolutely unpossible to understand.
    please can you help me ??? how can i order my ticket for the show on the russian website ?? i tried both options available ( kassir and yandex ) is there any english version somewhere that i missed ? please let me know because those pre-sales with fan club codes are only available for a very short amount of time and i really really want to go to the moscow show . thank you so very much everybody

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