Been a GN'R fan for 36 years, and I think "The General" is easily one of the ten worst songs the band has ever officially released. Seems like everyone's trying to polish a turd here, but that's what the song is: a turd.
Wasn't everyone kind of expecting something epic? Based on the urban legends of the song, it should have been something on a grand scale like Led Zeppelin's "Kashmir". Instead, we get a song that sounds distorted, with repetitive lyrics ( "don't know what to tell you now", over and over). We waited 25 years for THIS?
Just ditch the whole industrial rock/nu metal garbage, and go back to making rock and roll music.