Problem with my desktop background... (Solved)

[UseYourAppetite]

Alright so I have a picture set as my background and when my computer loads up it comes up on screen for a while, then the screen background just changes to a colour. I've tried going to Properties>Desktop and then it doesn't allow you to click on any of the backgrounds, only to change the colour. Why won't it let me choose a background?

Edited December 29, 2007 by UseYourAppetite

[Guest Satanisk_Slakt]

A virus?

[UseYourAppetite]

Not sure, I don't think so, I've scanned a couple of times and found nothing.

[Black Sabbath]

Try a different picture and see if it still does it.

If that doesn't work than restart your computer and try again.

Edited December 27, 2007 by Axls_Shorts_Rule

[gunsguy]

go to the picture you want again, right click it set as desktop, then reboot, if that doesn't work repost again

Gunsguy

[UseYourAppetite]

I've tried right-clicking on different pictures and setting as the background and rebooting, it didn't work, just changed the picture that flashes up for a while before the colour comes up.

If it helps this is what I see when I go to the Desktop tab to try and change my background...

The section where you can scroll down on the backgrounds doesn't work, you can't scroll or click any of them.

Edited December 27, 2007 by UseYourAppetite

[highvoltage]

Looks like spyware/viruses to me. That's pretty much the only thing that will ever do that - and it's a more common problem than you would expect.

[UseYourAppetite]

Looks like spyware/viruses to me. That's pretty much the only thing that will ever do that - and it's a more common problem than you would expect.

Alright thanks, I'll try and find whatever it is.

EDIT: No viruses, still can't change my background.

Edited December 27, 2007 by UseYourAppetite

[gunsguy]

do you have ad-aware installed and updated, if no get it and run it

Gunsguy

[UseYourAppetite]

do you have ad-aware installed and updated, if no get it and run it

Gunsguy

Downloaded Ad-Aware, updated it and scanned my comp, removed 83 infections. Still can't change desktop.

Are there any settings or anything that can stop you changing your background??

[Lithium]

If you can find out the name of it, you can probably find some guide that shows you how to remove it manually, and if you follow the guide step by step, you're pretty much guaranteed to remove it properly.

[Wando]

If you can find out the name of it, you can probably find some guide that shows you how to remove it manually, and if you follow the guide step by step, you're pretty much guaranteed to remove it properly.

Do this. If you want to find it just go through every process you're running and google them and you will find it. But just remember that it's likely there's more than one virus running so go actually through every process.

Edited December 28, 2007 by Wando

[gunsguy]

You're desktop has been hijacked by spware:

Lets first get your desktop back to order then we will get rid of the infection, yes you have an infection...

First follow these steps :

1. Click on Start -> Control Panel -> open "Display"

2. Open "Desktop" tab which is the second one.

3. Click on "'Customize desktop" the button at the bottom of this window.

3. Click on "Web" tab in this new window.

4. Uncheck all the squares that you will see and delete it right after.

5. Press ok

let me know when you have done this, then we will remove infection if this works...

This is why you will find no problem related to this as a process file, it isn't

Gunsguy

Edited December 29, 2007 by gunsguy

[UseYourAppetite]

You're desktop has been hijacked by spware:

Lets first get your desktop back to order then we will get rid of the infection, yes you have an infection...

First follow these steps :

1. Click on Start -> Control Panel -> open "Display"

2. Open "Desktop" tab which is the second one.

3. Click on "'Customize desktop" the button at the bottom of this window.

3. Click on "Web" tab in this new window.

4. Uncheck all the squares that you will see and delete it right after.

5. Press ok

let me know when you have done this, then we will remove infection if this works...

This is why you will find no problem related to this as a process file, it isn't

Gunsguy

I got as far as unchecking the boxes, I can't delete anything though.

[The Sandman]

Reformat then?

[Lithium]

What was the name of the infections Ad-aware found?

[UseYourAppetite]

What was the name of the infections Ad-aware found?

They were all tracking cookies.

[gunsguy]

ok, gimmie a screen shot of the "web" tab so I can see what is there, then I will help you get rid of the infection and we will reset your desktop, do not reformat, you dont have to.

Gunsguy

also send me a pm with a screenshot of your desktop

Gunsguy

[UseYourAppetite]

There's the 'Web' tab.

[gunsguy]

m,y current homepage was the only thing listed?

ok, download highjackthis, opwn it and create log file, then copy and paste the logfile to my pm, not in the thread

Gunsguy

DO NOT FIX ANYTHING ON HJT UNTILL I TELL YOU TOO! VERY IMPORTANT YOU COULD SCREW UP YOUR COMPUTER!!!

oh yeah does your screensaver work?

[UseYourAppetite]

m,y current homepage was the only thing listed?

ok, download highjackthis, opwn it and create log file, then copy and paste the logfile to my pm, not in the thread

Gunsguy

DO NOT FIX ANYTHING ON HJT UNTILL I TELL YOU TOO! VERY IMPORTANT YOU COULD SCREW UP YOUR COMPUTER!!!

oh yeah does your screensaver work?

PMed

And yeah, my screensaver works fine.

[UseYourAppetite]

Problem solved, thanks to gunsguy. :xmasssanta:

[gunsguy]

Useyourappetite was infected with a variant of the smitfraud desktop hijack. I was able to help him with the highjackthis log and a smitfraud removal process.

Glad to help

Gunsguy