GET OFF AXLS BACK Posted July 20, 2005 Share Posted July 20, 2005 As its really hard to help fix a problem without being at my pc i will give as much detail as i can.When i try to install nero6 tp my pc, it get about half way through the instalation then tells me that a previous version exists, yet when i check programmes and programme remover it is not listed so i cant install the new version i have, so any advice would be good.I recently installed in code virus detector 1.0 which may have no bearing on my next problem.Itry to connect my xerox scanner, i get told the scanner cannot be found aswell as the software, i try to install the software only to get a messege that say......... an uninstall shield is preventing this software from completing please close and start again, ive tried to do it ten times but i get the same message. When i go to programmes i have paper port which i thought was the software for my scanner.Ive checked the scanner to make sure its not locked.Thanx in advance for any help guys as im pulling my hair out Quote Link to comment Share on other sites More sharing options...
santana Posted July 21, 2005 Share Posted July 21, 2005 Disable your antivirus before you try installing Nero and the scanner. Quote Link to comment Share on other sites More sharing options...
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