PatrickS77

6 minutes ago, Blackstar said:

Right...

"Live Nation Says Fans Are Keeping Tickets for Missed Shows"

https://www.bloomberg.com/news/articles/2020-08-05/live-nation-says-fans-want-credit-not-refunds-for-missed-shows

Stomach that (and I've been saying that all along): The vast majority of customers who bought tickets for shows from No. 1 promoter Live Nation Entertainment Inc. -- about 86% -- are holding onto their tickets in hopes that events canceled because of Covid-19 will be rescheduled, rather than taking refunds.

and yet these concert promoters claim that they will go bankrupt if they return the money to the 14 % who rather have their money back. Nevermind that most shows are still 1 year out. So they get to sit on the money of 86 % for over a year.

22 minutes ago, allwaystired said:

I'd honestly go down the route of saying you've been in an accident or something. At this stage, anything to get cash back. 

I'm beyond disgusted that we have to resort to these lengths though. If you choose to cancel a show, then every single penny spent should be back in people's accounts ASAP, without question or hesitation. We paid in good faith for a concert - that didn't happen. 

It's a disgrace really. Essentially our money is being used by Ticketmaster to keep their bank accounts healthy, and we have to resort to battles and lies to get it back. 

It's their fucking problem if they decide not to run these shows - NOT MINE. And let's be honest, it really is their CHOICE not to run them. There's no chance in hell 8 countries didn't have any suitable venues, it was sales. And you know what, if your sales were piss-poor, then move to a smaller damn venue and play the show if you want to keep my money. If you don't want to do that, then give me my fucking money back. 

There's no excuses whatsoever, and if this was, say, a web-store that offered products, then saiud 'oh we're not making that product anymore' and didn't give people their money back instantly, they'd be shut down. 

FUCK TICKETMASTER. This policy will dictate where my gig money is spent from now on in. 

As much as I love to say FUCK TICKETMASTER. The blame here lies with the concert promoters (Ticketmaster can't refund, when the concert promoter says "No refunds."). It is in their discretion whether they utilize the loopholes which the national governments provided them with or if they show a concience and do the right thing and return money for cancelled shows. For sure it wasn't the governments intent to save concert promoters asses, who scheduled piss poor selling concerts. They are assholes and are using the Corona crisis to get out of crappy situations they have put themselves in. 

25 minutes ago, jackparker123 said:

Just had my email from Ticketmaster Germany regarding the cancelled Hamburg gig offering me a voucher 

It states that a cash refund option is only freely available AFTER 31/12/2021, but it does say "An earlier refund is only possible if accepting a voucher would be

unreasonable taking into account your personal circumstances

".

Anyone know what I need to tell them to get my refund?? It's outrageous how they are able to hold onto my money for another 16/17 months.

I always tell them that my personal circumstances makes it unreasonable for me to accept a voucher. One promoter, after some forth and back, did accept that and cashed my voucher. The others told me to go fuck myself. I'm currently in contact with Live Nation. Seeing that I have 2 tickets with them for 400 € maybe they see my point.

5 hours ago, dontdamnmeuyi2015 said:

Never was a fan of Aerosmith, so I don't like any of their songs.

Wish this band would retire.

'Oooh, I don't like it, so they don't have a right to exist.' Millions disagree with you, so who cares?

3 hours ago, allwaystired said:

They could also flog a few of the venues they own/control too, if things get really tricky for them! 

Yeah. But who would be willing to buy at this time? 

12 minutes ago, Blackstar said:

"Live Nation Revenue Down 98% Due to Pandemic Shut Downs"

https://www.billboard.com/articles/business/touring/9429902/live-nation-q2-2020-earnings-revenue-concerts-coronavirus

Kinda a given, when they are no concerts. But still, I'm not worried about them, when they are able to just cut down on cost by 1.1 billion $:

"Cost-saving measures -- furloughs, layoffs and lower use of contractors, and executive pay cuts across Live Nation and Ticketmaster -- will help liquidity by saving about $1.1 billion this year, according to the company. "

16 minutes ago, fred stoeber said:

Has anybody received a message from ticketmaster Germany? In Switzerland you'll get a full refund.

Assuming Live Nation is the organizer, expect a coupon. They only give coupons for the cancelled Aerosmith and System of a down shows.

13 hours ago, allwaystired said:

That's more of a mental health issue I think. 

Yeah. Whatever it is, something is not quite right with us. We are definitely disabled. 

Edit: Yes. At least my Dublin refund is now through.

1 hour ago, allwaystired said:

That's ridiculous. 

Can't you claim you have some sort of disability? Surely they wouldn't go to the lengths of asking for proof?! 

Does being a GNR fan count?

7 minutes ago, northernsoul said:

Thankfully the UK Government have not abused their citizens and forced these unethical laws on us (yet)

You will get full refund off TM minus the "transaction fee" which is about £3

 

Other agencies just give you the face value back. (seetickets/gigantic)

LOL don't get me started on the transaction fee.  Yes, it's disheartening to see that some Governments fuck their citizens more than some other Governments. One would think that it would be possible that everyone in the EU is afforded the same level of fairness.

Just now, GNR_RNR said:

I believe you can just get a refund via their refund webpage.

Yes. I'm already in contact with them and I hope it works out. But information like that belongs into an E-Mail, like that. Don't leave the customer hanging and fending for themselves.

4 minutes ago, JY2016 said:

So looks like you will get the money back, although it will take a veeeeery long time. I assume it is not Eventim only, but will also apply to ticketmaster.de

Yes. That applies to every ticketseller in Germany.

14 minutes ago, MillionsOfSpiders said:

That’s how I feel. I didn’t buy any tickets for any concerts this year because I can’t stomach Ticketmaster/Live Nation and their bullshit any more. It is so sad most of the bands out there are in with them and don’t seem to mind the way they rip off their fans left right and centre. 

I won’t be going to any concerts through them ever again. 

Its not as if they are dealing with tickets that cost £40 or £50 either - people have a lot of money tied up in these shows and they’re treated like total shit.

Yes. Just for these german shows I have tied up 500 €. 100 € for Aerosmith in Portugal. 160 € for GNR in Dublin. 105 € for System of Down in Milano (which I will use the voucher to order the ticket again as a pdf, instead of my original will call order, which they previously refused to change. Just imagine the gall, I bought that ticket when it went on sale, with TM only offering paper tickets, for which they charged 30 € for delivery or box office collection for free, which I've chosen. Some time later they suddenly offered pdf tickets. I asked them to exchange my ticket delivery option and they flat out refused. And then you're asked to feel sympathy for such a shit show company).

Yeah. When GNR postponed their Zurich concert in '06, at the last minute, when we actally arrived in Zurich and the promoter said that tickets would be valid for the new date and no refunds would be granted, unless I have a undersigned confirmation from my parents that I can't attend school that day, I got so mad that I faked an excuse, returned the ticket, drove to Zurich and bought a ticket privately from someone trying to get rid of it, just to not give the original ticketseller my money. Felt so good.
 

11 minutes ago, allwaystired said:

Oh, there seems to be no window. Just if the voucher expires....you're done. They keep your money! 

Is this for the UK?

4 minutes ago, allwaystired said:

Have you looked at the small print for these vouchers too? They have an expiry (end of December next year) after which you can't use them at all. They're also 'only for events from the same promoter', so you couldn't even use them to book other, smaller shows! You'd hence probably find the vouchers unusable anyway! 

Yes. Same promoter and sometimes it's also limited to you, meaning you couldn't even give the voucher to a friend for him to buy something. And in some countries when the voucher expires, you have a generous window of 2 (!) weeks to claim your money back. If you fail to do so, they are entitled to keep your money indefinitely. It's absolutely criminal.

1 minute ago, allwaystired said:

I feel you totally. It's all so completely unacceptable. I go to loads of concerts normally (as I imagine do you) and all this bullshit is really making me wonder how I can ever give Ticketmaster any money again. And if that means not going to a concert....I'm starting to think 'so what'? 

Yes. Those are exactly my thoughts.

E-Mail from Ticketmaster Ireland:

Hello,

We have just been advised that Guns N' Roses at Marlay Park which was due to take place on the 27th June 2020 has been rescheduled due to COVID-19 & the new date has now been confirmed. See statement from the band below


"Hey Gunners, picking up where we left off last week, our 2020 European tour dates are being rescheduled to June of 2021.  The dates kick off in Lisbon, Portugal on the June 2nd, 2021.  We are forever grateful for your understanding and continued support during these unprecedented times. We are looking forward to getting back on stage."



What Now?

The event will now take place at the same venue on Tuesday 22nd June 2021.



All original tickets remain valid for the rescheduled show 



That's all for now, but if anything else comes up we'll be in touch!

Kind Regards,
Ticketmaster

Ah, what now…. what if I can't go to the new date? What if I'm not interested in the new date? No word on how to return the fucking ticket and to get the money back. This makes me so fucking angry.

Also Ticketmaster Germany finally responded regarding the cancelled Aerosmith, System of a down and Rock meets Classic concerts and informs me that the respective Promoters have elected to make use of the voucher solution, fuck me in the ass, not return my money and to keep it for another 16 months. What if I have elected to not be fucked in the ass and refuse to pay for fucking shows that the promoter elected to cancel?

22 minutes ago, allwaystired said:

No one is buying tickets at the moment for shows, 

That's it. So fuck these fucking vouchers. Knowing how they can and will fuck me over, I'm certainly refraining from getting any new tix until shows happen again. And even then I'm inclined to say fuck them. And fuck thinking of trying to get rid of tickets for postponed shows privately.

28 minutes ago, JY2016 said:

I am not fully against vouchers. I appreciate that some organisations would go bankrupt if all money of cancelled events / travels needs to be refunded and that they have arrangements with governments regarding vouchers, these are unprecedented times. I am not sure whether Ticketmaster / Livenation / Eventim would go bankrupt, although a lot of people will probably state that they have enough money, are cash grabbers etcetera. If they have the arrangements with the local governments, these will then agree that it will be crucial for the live music industry to have voucher arrangements, so maybe it is them to blame partly as well to allow this under local law. 

 

What I however really don’t like is these cumbersome processes to even obtain a voucher, just like I described in one of my posts above. I think that is absolutely a disgrace nowadays...

I'm totally against vouchers when they don't leave you any other chance and even when you plead with them, that you want/need your money back, they basically tell you to go fuck yourself. What am I do with a voucher for a promoter in a country/city I usually don't have any business attending a concert in? A promoter, who promotes mostly crap and has nothing that even remotely interests me? Why should I bail out a promoter who, instead of postponing a concert, simply cancels it and thus shows no regard to his customers and the promises made? Why should I be burdened with the risk of getting nothing, should the promoter go bankrupt? When a concert doesn't happen, the promoter saves money. One would think enough money to refund the people insisting on it. As I stated before, I think the majority, who are casual concert goers and maybe have 1 - 5 tickets, will hang on to their tickets for the rescheduled shows anyway. And of course these damn, corrupt governments, who allow this shit to happen/made it possible, are to blame. They retroactively revoked consumer rights, eroded the trust put into concert promoters to deliver, leaving us no recourse should a promoter take the option of issuing vouchers.

34 minutes ago, sl4yer said:

That’s a bummer cause now there’s no any central europe show that I would be able to go  

I hope they will add a few more shows, and Poland or Czech will get one 

Munich. I hear they got plenty of tix to sell. 

1 minute ago, allwaystired said:

Absolute wankers. Fuck them. 

I also refuse to believe that 8 countries had no suitable venues available at all. 

Yeah. That is total bs. Anyone could see how ticket sales were. Open a seating chart and check how many seats are available. Under normal circumstances they certainly would have sold some more tix closer to the date. But not when everyone is scared and wary of big crowds and maybe needs the money otherwise. Some people just don't want to face facts and search for excuses.

2 minutes ago, JY2016 said:

Well, I took the bait and just purchased a FOS1 for Munich. Even though Eventim.de has a very cumbersome voucher process for the ticket for the Aerosmith gig (you need to fill in the barcode of your ticket, then retrieve a PDF and send that with the original ticket back to them (maybe that is different in you do live in Germany but I am from the Netherlands), how old-fashioned) so I could not use a voucher code yet (and GNR Hamburg was purchased through TM), I could not resist purchasing a ticket for a show in a stadium with GNR history due to the Estranged video and it will probably be the only GNR gig next year. I would have preferred two nights in London, but as I will go on Wednesday, Thursday and Sunday to Pearl Jam (the latter at Pinkpop on the day GNR was supposed to play), I can not defend to my family to go to London on Friday and Saturday in between...

Huh? A Barcode, a PDF and then mailing the PDF along with the actual ticket?? Wow. Sounds like a joke. And then? You get a voucher for the cancelled Aerosmith show, but no money? I have bought with Ticketbastard and still haven't heard back from them how refunds for the cancelled Aerosmith and System of a down Shows work. I was hoping that Live Nation would be fair and refund tickets. I fucking hate these assholes (TM and concertpromoters) so much.

23 minutes ago, bassplayer1993 said:

 

They are required by law to return the full cost including transaction fees and can't force anyone to accept a voucher at least...

 

One of the few countries, who doesn't fuck over concert goers.

Once more the regulations in europan countries:

https://www.evz.de/en/shopping-internet/coronavirus-cancelled-events.html

2 minutes ago, EricA said:

Breaking news, we have smaller stadiums or other outdoor loction with less capacity in Europe, where they could have easily switched to. But probably these ones are not good enough for GnR.

Well, i guess it's time to "Move On"

Well. Go big or go home. In all seriousness, I wouldn't have minded if they had scrapped that tour altogether and done arenas in the fall and winter of 2021. Much better likelihood of the shows happening and we hadn't had arena shows here before.

3 minutes ago, StayofExecution2020 said:

Maybe there's just so few shows cause the sale went so horribly bad? I can't imagine they weren't able to get a date for Hamburg. Every big band was able to get rescheduled dates for the same time next year. 

And we have a winner.

6 hours ago, allwaystired said:

Wow. Announcement at 12/1 am and 15 shows have become 8. 

My show has bitten the dust, so looks like I won't be seeing GNR in 2021. I am actually pretty gutted about that really. 

7 shows is a hell of a lot not be able to reschedule. There absolutely must be more than 'routing and availability' at play with those cancellations. 

Nothing better than a pandemic to get rid of shows that are not selling. 

2 hours ago, Gordon Comstock said:

 

Do people consider Kings & Queens a ballad? It's a great tune but not really a ballad... I guess you could say that about plenty of Aerosmith songs though.

It's an amazing tune. One of my favourite Aerosmith tunes, actually. It's no love ballad or power ballad, but still it's close to ballad area.

19 minutes ago, Towelie said:

I wouldn't call Amazing, Janies Got A Gun or Dream On ballads.

But they are.