Well in fairness, the emails from TM last week did not specify July 27 of what year, and at this pace could be 2021...
I’ve been to 40+ shows and will see them frequently next time they tour, but today I simply want my refund. I am happy to repurchase a ticket closer to the next tour dates and even pay a premium if ticket availability is scarce.
Refunding money for services not delivered should not be this difficult.