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The Official Blu-Ray Thread


Zint

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I just got my first 3D TV - really happy with it so far. Honestly, I find the depth to be better on 3D Blu Rays than the films were in theaters. That said, I haven't watched everything I have in 3D yet - only Prometheus, Dredd, and Jurassic Park.

I do also have a question about my new TV I'm hoping one of you guys can help with, but I'll bump the Home Theater Thread to ask it.

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Birdman will be $18 next week, so you can have a $2 refund. :)

Oh, does Best Buy do that on Blu Rays even? I thought it was just expensive shit :lol:

Yeah, they do.

Trying to decide if I liked Big Hero 6 enough to buy the steelbook at Target tomorrow.

So do I just go to the service counter and say "hey can I get $2 back?"
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Birdman will be $18 next week, so you can have a $2 refund. :)

Oh, does Best Buy do that on Blu Rays even? I thought it was just expensive shit :lol:

Yeah, they do.

Trying to decide if I liked Big Hero 6 enough to buy the steelbook at Target tomorrow.

So do I just go to the service counter and say "hey can I get $2 back?"

Take your receipt and just tell them you have a price adjustment.

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Picking up Target steelbook and BBY exclusive for Big Hero 6 tomorrow.

Wanna part with your steelbook? :lol:

I dropped the ball this morning and didn't go out early and now I wasn't able to get a copy :( I'm not too upset about it though. I enjoyed the movie but I didn't absolutely love it. So meh.

Next movie I'm waiting for it Interstellar, which I think I'm gonna get the digibook from the UK. I don't think I like the look of the Walmart edition, whatever it's called.

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Bought my first Blu-Ray, even though I don't have a player :P Got Dawn of the Planet of the Apes 3D for £10 (comes with an Ultraviolet HD code so I can watch it on my laptop, but I want to get a 3D player and projector in a few months and the 3D Blu of that film normally goes for £17+).

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Just picked up a three-film Hitchcock set (Notorious, Rebecca, and Spellbound) on Amazon.ca for $11.99. I had Notorious on DVD but I couldn't resist that price for an upgrade plus two additional Hitchcock Blu-rays for my collection. For once the Canadian Amazon price was actually way better than the US one.

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Gah, this Ultraviolet HD bollocks, why is it not working???!!!

Here is a transcript of my chat with Flixster Ultraviolet support (I feel bad for the lady but it really was infuriating going round in circles):

[05:49 PM] Priscilla: Hi Amir, Welcome to Flixster-UltraViolet Customer Care! My name is Priscilla and I will be assisting you today. How can I help you?
[05:50 PM] Amir: Hi there, I recently purchased the Dawn of the Planet of the Apes Blu-Ray 3D with Ultraviolet HD code and redeemed it for Flixster. Upon redeeming it, I am given no HD option and can only stream or download the film in SD on Flixster, despite the flyer saying Ultraviolet HD, why is this?
[05:52 PM] Priscilla: I'm sorry that your title got redeem in SD and not in HD, first Let's check your account, just a moment please.
[05:53 PM] Amir: Thank you
[05:54 PM] Priscilla: Amir I can see your title and it is in HD, Which device and browser are you using?
[05:54 PM] Amir: i'm on a Macbook Pro, and using Chrome
[05:55 PM] Amir: I looked in both the desktop Flixster account and my MyUV Ultraviolet account, the first only lets me watch in SD, the second says HD but then takes me to an SD stream (though that may be because of Internet connection)
[05:55 PM] Amir: But I wish to download the film to my Mac in HD
[05:56 PM] Priscilla: Amir we got your ticket too.
[05:56 PM] Amir: OK thank you
[05:57 PM] Priscilla: Amir you need to check if your Mac gives you the button to change it. Just a amoment please.
[05:59 PM] Priscilla: This information is important:
[05:59 PM] Priscilla: It sounds like the issue you're encountering has to do with your setup not supporting HD playback. For now, you can watch your titles in SD. To do so, click the ‘Watch in SD’ button that pops up when streaming from www.Flixster.com. Or, when playing back a downloaded title via the Flixster Desktop app, delete the download and re-download the title in SD.
[05:59 PM] Amir: I had a look in "Preferences" in the Flixster desktop app but there was nothing there
[05:59 PM] Amir: Why can my setup not support HD?
[06:00 PM] Amir: it's a Macbook Pro with Retina Display, I've had no problem watching iTunes HD films
[06:01 PM] Priscilla: More information on HD playback and compatible devices, in addition to other FAQs and troubleshooting tips, can be found on our support page here.
[06:01 PM] Amir: Yes, and it says that HD Download is available for Mac OS X
[06:01 PM] Priscilla: I Tunes is a complete different company and they have their own cloud too.
[06:02 PM] Amir: I know, but I don't understand why my device is not downloading HD when it is on the HD compatible list on your support pag?
[06:04 PM] Amir: HD Download is offered for PC/Mac desktop according to that list
[06:07 PM] Amir: i can stream in HD on my iPad, but no HD options are offered for my MacBook Pro
[06:07 PM] Priscilla: I understad but there are different parameters for now, because you are in a different zone or region.
[06:08 PM] Amir: it's a UK Blu-Ray which says Ultraviolet HD, why would it advertise it in on a UK product if it's not available in this region?
[06:09 PM] Priscilla: Amir they are working on this issue, we appreciate your patience, Do you have another device that gives you the HD?
[06:10 PM] Amir: the iPad offered the option, then only streamed in HD
[06:10 PM] Amir: I do not own a TV
[06:10 PM] Amir: only streamed in SD I mean
[06:11 PM] Priscilla: Is the region, I'm sorry I would love to change that for you.
[06:12 PM] Priscilla: They are working to improve those issues with Mac.
[06:12 PM] Amir: Yes, but it is false advertising if a product is sold advertising HD and does not offer HD. It is a UK Blu-Ray for purchase only in the UK, so why advertise it at all?
[06:12 PM] Amir: If it was a US Blu-Ray I would understand it being a region issue
[06:13 PM] Priscilla: It must be between the app and Mac.
[06:13 PM] Amir: but seeing as it is a UK Blu-Ray I do not understand why a product I was sold as offering HD does not have that option for a device that is on the list of supported devices
[06:13 PM] Amir: but your supported devices list has Web/Desktop as offering HD Download?
[06:14 PM] Priscilla: You are right, only that we have for UK and US, now if it appears like that your you, it means that they are working on it.
[06:14 PM] Amir: working on what, though? How will I know when it will be working? I am in London, UK?
[06:15 PM] Priscilla: Amir can you check it if you can see how it shows up in a friend's device different than yours?
[06:16 PM] Amir: It's currently 10pm here in the UK
[06:16 PM] Priscilla: Of course I don't expect you to do that right now, is when is possible for you.
[06:17 PM] Amir: I'll try on a device tomorrow, but why is it a problem for Mac when it is on the list of supported devices? I've even downloaded the latest version of the app for Mac
[06:18 PM] Priscilla: I wish I can explain that to you but is super technical, I am just a Customer Care agent!
[06:19 PM] Amir: Is there any tech support I can contact?
[06:21 PM] Priscilla: No but I can escalate your issue to them.
[06:21 PM] Amir: ok thank you
[06:22 PM] Priscilla: Thank You for your patience, I will send them your issue you will get a ticket in your email that only will say Research.
[06:22 PM] Priscilla: You are welcome, Is there anything else I can help you with?
[06:23 PM] Amir: no, that's everything, thank you
[06:24 PM] Priscilla: Thank you, Thank you for contacting Flixster Ultraviolet Customer Care! Have a nice day!
[06:24 PM] Amir: you too
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